RETURNS

WHEN YOU REQUEST A RETURN, YOU MUST EITHER SPECIFY THAT YOU WOULD LIKE A REFUND OR AN EXCHANGE WITHIN 14 DAYS FROM THE DAY YOU RECEIVE YOUR ORDERED PRODUCT. ALL PURCHASED PRODUCTS BEING RETURNED MUST BE SENT BACK (INCLUDING THOSE BEING EXCHANGED) IN FULL INCLUDING IN THEIR ORIGINAL CONDITION, UNUSED, UNDAMAGED, UNMARKED, UNALTERED AND COMPLETE WITH ALL ORIGINAL SCOTRIA PACKAGING.

BERG BAG & PANORAMA BAG RETURNS NOTE: EACH BAG COMES WITH PROTECTIVE PEEL ATTACHED, ONLY REMOVE THE PEEL ONCE YOU HAVE DECIDED TO KEEP YOUR NEW BAG.

ALL BOXES, DUST BAGS, PRINTED MATERIALS AND ALL OTHER THINGS INCLUDED IN YOUR PURCHASE SHOULD BE INCLUDED WITHIN YOUR RETURN WHICH ARE DEEMED PART OF THE PRODUCT. WE ARE NOT OBLIGED TO ACCEPT RETURNS THAT DO NOT MEET THE ABOVE CONDITIONS AND WE MAY REFUSE A REFUND IN SUCH CASE AND SEND SUCH PRODUCTS BACK TO THE CUSTOMER OR REQUIRE THE CUSTOMER TO ARRANGE FOR THEIR COLLECTION FROM US, IN EACH CASE AT THE CUSTOMER’S COST.

THE COST OF THE RETURN IS THE RESPONSIBILITY OF THE CUSTOMER AND SENDING IS UNDERTAKEN AT YOUR OWN RISK. PLEASE OPT FOR APPROPRIATE AND INSURED MEANS OF DELIVERY TO ENSURE THE ITEM YOU WISH TO RETURN REACHES US IN GOOD CONDITION. FOR NON-RECEIVED OR DAMAGED IN TRANSIT ITEMS WE DO NOT TAKE RESPONSIBILITY NOR ISSUE ANY REFUNDS.

WE RETAIN THE RIGHT TO REDUCE YOUR REFUND IN PRICE TO REFLECT ANY REDUCTION IN THE VALUE OF THE PRODUCTS, IF THIS HAS BEEN CAUSED BY HOUR HANDLING THEM IN A WAY WHICH WOULD NOT PERMIT FULL PRICE RESALE, THIS INCLUDES PROTECTIVE DUSTBAGS AND PACKAGING BOXES.

WHERE YOU HAVE PAID ANY DUTIES OR TAXES DIRECTLY TO THE RELEVANT AUTHORITIES ON THE IMPORTATION OF THE PRODUCT YOU WISH TO RETURN, SCOTRIA LTD SHALL HAVE NO LIABILITY IN RELATION TO ANY CLAIM FOR A REFUND OF SUCH DUTIES OR TAXES FROM THE AUTHORITIES OR WHETHER OR NOT SUCH A REFUND IS POSSIBLE.

IMPORTANT:
WE CANNOT ISSUE REFUNDS FOR BESPOKE (PRE-ORDER/FULLY CUSTOM) AND ITEMS BOUGHT IN SALE (AT ANY REDUCED PRICE).

RETURNS

WHEN YOU REQUEST A RETURN, YOU MUST EITHER SPECIFY THAT YOU WOULD LIKE A REFUND OR AN EXCHANGE WITHIN 14 DAYS FROM THE DAY YOU RECEIVE YOUR ORDERED PRODUCT. ALL PURCHASED PRODUCTS BEING RETURNED MUST BE SENT BACK (INCLUDING THOSE BEING EXCHANGED) IN FULL INCLUDING IN THEIR ORIGINAL CONDITION, UNUSED, UNDAMAGED, UNMARKED, UNALTERED AND COMPLETE WITH ALL ORIGINAL SCOTRIA PACKAGING.

BERG BAG & PANORAMA BAG RETURNS NOTE: EACH BAG COMES WITH PROTECTIVE PEEL ATTACHED, ONLY REMOVE THE PEEL ONCE YOU HAVE DECIDED TO KEEP YOUR NEW BAG.

ALL BOXES, DUST BAGS, PRINTED MATERIALS AND ALL OTHER THINGS INCLUDED IN YOUR PURCHASE SHOULD BE INCLUDED WITHIN YOUR RETURN WHICH ARE DEEMED PART OF THE PRODUCT. WE ARE NOT OBLIGED TO ACCEPT RETURNS THAT DO NOT MEET THE ABOVE CONDITIONS AND WE MAY REFUSE A REFUND IN SUCH CASE AND SEND SUCH PRODUCTS BACK TO THE CUSTOMER OR REQUIRE THE CUSTOMER TO ARRANGE FOR THEIR COLLECTION FROM US, IN EACH CASE AT THE CUSTOMER’S COST.

THE COST OF THE RETURN IS THE RESPONSIBILITY OF THE CUSTOMER AND SENDING IS UNDERTAKEN AT YOUR OWN RISK. PLEASE OPT FOR APPROPRIATE AND INSURED MEANS OF DELIVERY TO ENSURE THE ITEM YOU WISH TO RETURN REACHES US IN GOOD CONDITION. FOR NON-RECEIVED OR DAMAGED IN TRANSIT ITEMS WE DO NOT TAKE RESPONSIBILITY NOR ISSUE ANY REFUNDS.

WE RETAIN THE RIGHT TO REDUCE YOUR REFUND IN PRICE TO REFLECT ANY REDUCTION IN THE VALUE OF THE PRODUCTS, IF THIS HAS BEEN CAUSED BY HOUR HANDLING THEM IN A WAY WHICH WOULD NOT PERMIT FULL PRICE RESALE, THIS INCLUDES PROTECTIVE DUSTBAGS AND PACKAGING BOXES.

WHERE YOU HAVE PAID ANY DUTIES OR TAXES DIRECTLY TO THE RELEVANT AUTHORITIES ON THE IMPORTATION OF THE PRODUCT YOU WISH TO RETURN, SCOTRIA LTD SHALL HAVE NO LIABILITY IN RELATION TO ANY CLAIM FOR A REFUND OF SUCH DUTIES OR TAXES FROM THE AUTHORITIES OR WHETHER OR NOT SUCH A REFUND IS POSSIBLE.

IMPORTANT:
WE CANNOT ISSUE REFUNDS FOR BESPOKE (PRE-ORDER/FULLY CUSTOM) AND ITEMS BOUGHT IN SALE (AT ANY REDUCED PRICE).